Targeted at Shopping Districts, Economic Development Offices, Malls, and Retail Tourist Destinations, the LiveLocal marketing platform is a locally-branded, mobile, and socially relevant marketing tool for your tenant businesses.
As the manager of your retail area, you can take marketing actions for your businesses:
What if you could continue conversations with customers after they left? What if you could respond from your phone immediately as customer feedback came in? What if you could prevent bad reviews by turning a negative experience into a positive one? You need Salt, our SMS-based feedback and rewards system.
How it works:
Salt functionality is built into your community app, OR you can sign up individually (the first 30 days are free).
Tracie's business has a fun and vibrant personality. See how Salt has helped her engage with her customers:
Wish you could tell the café how badly you want them to bring back strawberry croissants, or how unprofessional your server was without being 'that guy' on a public review site? Sick of carrying around paper coupons and punchcards?
Using the free livelocal in your community, you can:
Punchcards and offers are hand-picked by the community manager, so you'll find original offerings that don't strip profits from the businesses.
Our mission is to help independent businesses deploy actionable marketing content and reward their customers for feedback.
In 2011, we started with an app created from a coupon booklet in Evanston, IL. From there, we've expanded to a full fledged mobile marketing platform being used in communities across the midwest. We've spent many hours with small businesses and retail organizations, and we've added features targeting their key pain points.
Above all else, we value excellent customer service and a fun user experience. These values guide us as we develop our products and services.